Refund Policy

This policy covers paid Academy courses that you purchase online, priced and charged in US Dollars (USD). Our Academy courses run as live, scheduled cohorts with a limited number of seats, so the timing of your request matters (see below).

You may request a full refund within 14 days of your purchase, provided the course cohort has not yet started and you have not attended a live session or downloaded restricted course materials. We will refund 100% of what you paid.

Once your cohort has started, the fee is generally non-refundable, because your seat was reserved and live delivery has begun. In exceptional and documented circumstances (for example, a medical emergency), contact us — at our discretion we may offer to transfer your enrolment to a future cohort or provide a partial credit.

If you were charged more than once for the same enrolment, or charged in error, we will refund the incorrect charge in full as soon as we confirm it — regardless of the timing above.

Email us at info@skilsbit.com from the email address on your account, and include your name, the course name, and your order or payment reference. We aim to respond within two business days.

Approved refunds are returned to the original payment method used at checkout, in the original currency (USD). Depending on your bank or card issuer, it typically takes 5–10 business days for the refund to appear on your statement.

If you have any concern about a charge, please contact us first at info@skilsbit.com. We can almost always resolve billing issues directly, and faster than a bank dispute.

We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised "last updated" date and apply to purchases made after that date.

For any refund request or question, contact us at info@skilsbit.com.